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Privacy Policy

A legal disclaimer

Thunderbird Sauce Privacy Policy

Yo, thunder squad! At Thunderbird Sauce Company (under The Blackbird Group), we're all about bold flavors and respecting your privacy like we respect fresh powder – no tracks left behind. We're a 100% Indigenous-owned vibe in North Van, BC, and we follow Canadian laws like PIPEDA to keep your info locked down. This policy covers how we handle your data when you visit theblackbirdgroup.ca, order sauce, or hit us up. Last updated: January 12, 2026.

What We Collect

  • Basics: Name, email, shipping address, phone – stuff for orders and deliveries.

  • Payment Deets: Processed securely via third-party pros (we don't store card info).

  • Site Surfing: IP address, browser type, pages viewed – helps us shred the user experience.

  • Marketing Magic: If you sign up for newsletters or follow us on social, we grab your prefs for tailored thunder. We only snag what we need – no creepy extras.

How We Use It

  • Ship your sauce fast (Vancouver, Squamish, Whistler locals get that free drop).

  • Process payments, send confirmations, and handle returns.

  • Amp up marketing: Emails about new drops or events, but you can opt out anytime.

  • Improve the site: Analyze trends to make it smoother than a groomed run. We use it to fuel the business, not sell you out.

Sharing? Only When Necessary

  • With partners like co-packers (Stoke the Fire) or shippers (Canada Post) to get your order rolling.

  • Legal stuff: If required by law, audits, or to protect our rights.

  • No selling or renting your info – ever. We're in this for the long shred, not quick bucks.

Security on Lock

We use encryption, firewalls, and secure servers to guard your data like Chief Thunderbird guards the skies. But hey, no system's bulletproof – if a breach hits, we'll notify you pronto.

Your Rights – Own the Slope

  • Access, update, or delete your info: Email hello@theblackbirdgroup.ca.

  • Opt out of marketing: Unsubscribe link in every email.

  • Cookies: We use 'em for site function (e.g., cart memory). Manage via your browser; blocking might glitch the ride. For BC folks, we're PIPEDA-compliant – questions? Hit up the Privacy Commissioner.

Kids? Nope

Our site's for adults 18+. No collecting from minors without parent vibes.

Changes Ahead

We'll update this policy as we grow (like adding Saucy-bird.ca). Check back or we'll email big shifts. Continued use means you're cool with it.

Questions? Let's Chat

Drop a line at hello@theblackbirdgroup.ca or 604-966-8627. We're here to keep the thunder trustworthy.

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