top of page

Terms & Conditions

A legal disclaimer

Thunderbird Sauce Terms and Conditions

Yo, thunder crew! Welcome to Thunderbird Sauce Company, rocking under The Blackbird Group – your go-to for fiery Anishinaabe-inspired hot ketchup straight from North Van, BC. By hitting up our site (theblackbirdgroup.ca), ordering, or grabbing our sauce, you're agreeing to these terms. We're 100% Indigenous-owned on First Nations land, keeping it real with bold flavors and cultural vibes. If you don't vibe with this, no worries – just bounce. Last updated: January 12, 2026.

1. Who We Are

Thunderbird Sauce Company is owned and operated by Court Larabee (aka Siginaak), sole proprietor. Contact us at hello@theblackbirdgroup.ca or 604-966-8627. We're all about premium hot ketchup as authentic tourism souvenirs, blending ghost pepper heat with maple sweetness.

2. Using Our Site and Services

  • Access: Site's for peeps 18+. Use it for browsing, ordering, and learning our story – no hacking, scraping, or shady stuff.

  • Intellectual Property: Our logo (shoutout to artist Ciaran/Nathan Head-Smith), tags like "Ignite Your Spirit," and all content are ours. View and use personally, but no copying, selling, or tweaking without our nod.

  • User Content: Post reviews or pics? You grant us a free pass to use 'em for promo. Keep it clean – no hate, spam, or illegal vibes; we can zap it anytime.

3. Ordering and Payment

  • How It Works: Add to cart, checkout, pay up. Prices in CAD, plus taxes (GST where it applies – tax perks for us as Status First Nations don't pass to you unless qualified).

  • Payment: Secure via third-party (no card storage here). Orders confirmed once paid; we can cancel if stock's low or fraud flags pop.

  • Accuracy: Double-check your deets – wrong address? Your bad, but we'll help where we can.

4. Shipping and Delivery

We ship fast and fresh – check our Shipping Policy for deets on free local drops (Vancouver, Squamish, Whistler), BC/Canada rates, and pickups at Billywould Designs. Delays from carriers or weather? Not on us, as per our Shipping Disclaimer.

5. Returns and Refunds

Unopened only, within 14 days. Full scoop in our Return Policy. If we goof (wrong item, damaged), we'll fix it quick. No refunds for opened sauce – food safety rules.

6. Privacy and Data

We respect your info like sacred powder. See our Privacy Policy for how we collect, use, and protect it – PIPEDA-compliant, no selling your deets.

7. Disclaimers and Liability

  • Product Use: Our sauce packs heat – check ingredients for allergies. We're not liable for reactions, misuse, or if it doesn't match your taste buds.

  • Site Info: All content's for fun and facts – no warranties. Errors? We'll correct 'em.

  • Limits: We're not responsible for indirect damages, lost profits, or third-party issues. Max liability? What you paid us.

  • Force Majeure: Storms, strikes, or pandemics hit? We're off the hook for delays.

8. Governing Law

These terms ride under BC and Canadian laws. Disputes? Let's chat first; if not, courts in Vancouver, BC.

9. Changes

We might tweak these terms – check back or we'll email big updates. Keep using? You're in.

10. Questions?

Hit hello@theblackbirdgroup.ca. Let's keep the thunder rolling smooth.

bottom of page